FAQ

What is a DTF transfer?

DTF (Direct-to-Film) transfers are full-color, ready-to-press designs printed onto film that you can apply to almost any fabric with a heat press or household iron. They're durable, vibrant, and don't require weeding like vinyl.

What's the difference between Hot Peel DTF and UV DTF?

Hot Peel DTF transfers are applied with heat and pressure and work best on fabric (shirts, hoodies, tote bags, etc.). UV DTF transfers are stickers that can go on hard surfaces like tumblers, laptops, car windows, and more — no heat press required, just clean the surface and apply.

How do I build my gang sheet?

Click "Build or Upload Your Gang Sheet" on the product page. You can upload your own artwork and arrange it freely, or use the gang sheet builder tool to lay out multiple designs on one sheet. Once you're happy with the layout, submit it and add it to your cart.

What file format should I upload?

PNG files with a transparent background at 300 DPI give the best results. Files up to 600 MB are supported.

How long does it take to receive my order?

Our turnaround time (TAT) is 1-2 business days before your order ships from Leander, Texas. Shipping time is additional and depends on your location and shipping method.

Do you ship outside the US?

We currently ship within the United States. If you're outside the US and interested in ordering, email us at riseupriver@gmail.com and we'll see what we can do.

What payment methods do you accept?

We accept PayPal and Venmo at checkout.

Can I return or cancel my order?

Because every gang sheet is custom printed for you, we can only accept cancellation requests within 7 days of purchase and before your order goes into production. Once an order has been printed or shipped, it can't be returned due to its personalized nature. See our full Refund Policy for details.

Do you offer wholesale or bulk pricing?

Yes — if you're ordering regularly or in bulk, email us at riseupriver@gmail.com and we'll talk pricing.

I've been shopping with you on Etsy — is this the same business?

Yes! Riseupriver has been on Etsy for five years. riseupriver.net is our own store where we offer the same quality with faster, more direct service.